All Systems Operational
This page reflects the current status of Zone.eu infrastructure, incident history and maintenance schedule. Incidents reported here have lasted longer than 15 minutes and have affected a significant number of customers.

Help Desk

Operational

Control Panel (My Zone)

Operational

Domain Registration

Operational

E-Mail

Operational

ZoneCloud

Operational

DNS

Operational

Shared Hosting HTTP/HTTPS (web servers)

Operational

Shared Hosting SQL (database servers)

Operational

Smart Dedicated Servers

Operational

Smart CloudServer Pro

Operational

CloudServer VPS

Operational

CloudServer Pro

Operational

Dedicated servers

Operational

Locations

History (Last 7 days)

Change of temporary hostnamesPlanned Maintenance

Description

This change affects very small amount of webhosting clients who have either mistakenly set up WordPress or are accessing their web applications using temporary hostname. We have tried to fix affected setups or contacted users directly, but in case we have missed some cases: * all virtual servers in webhosting have a temporary hostname that may have been used for preparing website before public launch or transferring domain * we are changing naming convention to remove dependency on physical server name and our main domains OLD naming: domain-tld.sn00.zone.eu NEW naming: domain-tld.vserver.zonevs.eu If this change affects your site and you need help fixing existing application - please contact helpdesk at info@zone.ee


Components

Shared Hosting HTTP/HTTPS (web servers)


Locations

Data Center EE-TLL07


Schedule

September 26, 2016 9:00AM - September 26, 2016 9:05AM EEST
September 26, 2016 6:00AM - September 26, 2016 6:05AM UTC


September 26, 2016 9:00AM EEST
September 26, 2016 6:00AM UTC
[Update] Starting planned maintenance

September 26, 2016 9:05AM EEST
September 26, 2016 6:05AM UTC
[Update] Planned maintenance completed
Shared hosts server SN20.ZONE.EU problems.Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Shared Hosting HTTP/HTTPS (web servers)


Locations

Data Center EE-TLL07



September 23, 2016 12:32AM EEST
September 22, 2016 9:32PM UTC
[Identified] Shared hosts server SN20.zone.eu is currently experiencing technical difficulties. Our engineers are working to mitigate the problem and restore the service.

September 23, 2016 1:02AM EEST
September 22, 2016 10:02PM UTC
[Resolved] All services on the server have been restored.
Shared servers hosted on SN8.zone.eu unavailable due to SQL server problemService Disruption

Incident Status

Service Disruption


Components

Shared Hosting HTTP/HTTPS (web servers)


Locations

Data Center EE-TLL01



September 20, 2016 8:28PM EEST
September 20, 2016 5:28PM UTC
[Identified] Shared servers hosted on SN8.zone.eu (217.146.69.8) are temporarily unavailable due to technical problem with database server - engineers are on-site and fixing the problem.

September 20, 2016 9:03PM EEST
September 20, 2016 6:03PM UTC
[Identified] The MySQL server issue has been identified as total loss of the motherboard. A cold standby server has been deployed, but due to nature of SQL data a time-consuming recovery process must run, before service can be restored. This issue only affects customers hosted on SN8.zone.eu.

September 20, 2016 9:18PM EEST
September 20, 2016 6:18PM UTC
[Identified] Clarifying incident scope as affecting only SN8.zone.eu database server.

September 21, 2016 2:06AM EEST
September 20, 2016 11:06PM UTC
[Monitoring] SN8.zone.eu is back online. This has been an unfortunately difficult restoration scenario, causing two times the expected downtime for customers and burning some of our engineers midnight oil. If you encounter any anomalies, please contact our Help Desk.

September 21, 2016 2:26PM EEST
September 21, 2016 11:26AM UTC
[Resolved] Marking the issue as resolved.