All Systems Operational
This page reflects the current status of Zone.eu infrastructure, incident history and maintenance schedule. Incidents reported here have lasted longer than 15 minutes and have affected a significant number of customers.

Help Desk

Operational

Control Panel (My Zone)

Operational

Domain Registration

Operational

E-Mail

Operational

ZoneCloud

Operational

DNS

Operational

Shared Hosting HTTP/HTTPS (web servers)

Operational

Shared Hosting SQL (database servers)

Operational

Smart Dedicated Servers

Operational

Smart CloudServer Pro

Operational

CloudServer VPS

Operational

CloudServer Pro

Operational

Dedicated servers

Operational

Locations

History (Last 10 days)

Incident Status

Partial Service Disruption


Components

E-Mail


Locations

Data Center EE-TLL07




April 22, 2021 14:43 EEST
April 22, 2021 11:43 UTC
[Investigating] We are investigating an issue with our e-mail platform. Affected components involve: webmail.ee webmail.zone.ee imap.zone.eu smtp.zone.eu

April 22, 2021 15:13 EEST
April 22, 2021 12:13 UTC
[Identified] Our technicians are currently working on resolving the issue with our email server cluster. Some users can already log in to Webmail.ee interface but might have issue seeing e-mail. _______________________________ Meie tehnikud tegelevad hetkel e-posti serveri probleemi lahendamisega aktiivselt. Osadel kasutajatel võib juba õnnestuda webmail.ee keskkonda siseneda, kuid kirjade kuvamine hetkel veel ei toimi.

April 22, 2021 15:54 EEST
April 22, 2021 12:54 UTC
[Resolved] The issue has been resolved and e-mail servers are up and running. All emails should come to inbox with a temporary delay. ___________________________ Probleem on lahendatud ja e-posti serverid on taas töökorras. Kõik vahepeal saadetud kirjad peaksid kohale jõudma mõningase viivituse jooksul. Täpsed probleemi asjaolud on uurimisel.
Scheduled MaintenancePlanned Maintenance

Description

On the early hours of Thursday, we will be using of our regularly scheduled maintenance window to update our software platform. The upcoming update includes important stability and security fixes. During the maintenance window the impacted services will be inaccessible for a short period of time.


Components

Shared Hosting HTTP/HTTPS (web servers), Shared Hosting SQL (database servers)


Locations

Data Center EE-TLL07


Schedule

April 22, 2021 01:15 - April 22, 2021 06:00 EEST
April 21, 2021 22:15 - April 22, 2021 03:00 UTC



April 22, 2021 01:15 EEST
April 21, 2021 22:15 UTC
[Update] Starting the Maintenance.

April 22, 2021 05:27 EEST
April 22, 2021 02:27 UTC
[Update] The scheduled maintenance has been finished. We have completed the ZoneOS upgrade to the latest version (21.03.02) for the following list of Shared Hosting nodes: SN-69-27.TLL07.ZONEAS.EU SN-69-28.TLL07.ZONEAS.EU SN-69-29.TLL07.ZONEAS.EU SN-69-30.TLL07.ZONEAS.EU SN-69-31.TLL07.ZONEAS.EU SN-69-32.TLL07.ZONEAS.EU SN-69-33.TLL07.ZONEAS.EU SN-69-34.TLL07.ZONEAS.EU SN-69-36.TLL07.ZONEAS.EU SN-69-37.TLL07.ZONEAS.EU SN-69-38.TLL07.ZONEAS.EU SN-69-39.TLL07.ZONEAS.EU Changelog for the changes in the ZoneOS version can be seen at https://github.com/zone-eu/zoneos-changelog/blob/master/CHANGELOG-2021.md
Scheduled MaintenancePlanned Maintenance

Description

We will be upgrading the CloudServer software


Components

CloudServer VPS


Locations

Data Center EE-TLL07


Schedule

April 21, 2021 01:10 - April 21, 2021 03:00 EEST
April 20, 2021 22:10 - April 21, 2021 00:00 UTC



April 21, 2021 01:18 EEST
April 20, 2021 22:18 UTC
[Update] Starting the maintenance

April 21, 2021 03:49 EEST
April 21, 2021 00:49 UTC
[Update] Software updated on following servers: VZH-79-164.TLL07.ZONEAS.EU VZH-79-165.TLL07.ZONEAS.EU VZH-79-166.TLL07.ZONEAS.EU VZH-79-167.TLL07.ZONEAS.EU VZH-79-168.TLL07.ZONEAS.EU

Description

From 22:00 -> 23:00 we are performing scheduled maintenance on our My Zone control panel. There might be temporary issues while logging in with you ZoneID account turning the maintenance window.


Components

Control Panel (My Zone)


Locations

Data Center EE-TLL01


Schedule

April 19, 2021 22:00 - April 19, 2021 23:00 EEST
April 19, 2021 19:00 - April 19, 2021 20:00 UTC



April 19, 2021 22:00 EEST
April 19, 2021 19:00 UTC
[Update] Scheduled maintenance in My Zone control panel begins.

April 19, 2021 23:00 EEST
April 19, 2021 20:00 UTC
[Update] Scheduled maintenance in My Zone control panel has ended.
Scheduled MaintenancePlanned Maintenance

Description

On the early hours of Tuesday, we will be using of our regularly scheduled maintenance window to update our software platform. The upcoming update includes important stability and security fixes. During the maintenance window the impacted services will be inaccessible for a short period of time.


Components

Shared Hosting HTTP/HTTPS (web servers), Shared Hosting SQL (database servers)


Locations

Data Center EE-TLL07


Schedule

April 13, 2021 01:00 - April 13, 2021 06:00 EEST
April 12, 2021 22:00 - April 13, 2021 03:00 UTC



April 13, 2021 01:02 EEST
April 12, 2021 22:02 UTC
[Update] Starting Maintenance.

April 13, 2021 06:07 EEST
April 13, 2021 03:07 UTC
[Update] The scheduled maintenance has been finished. We have completed the ZoneOS upgrade to the latest version (21.03.02) for the following list of Shared Hosting nodes: SN-69-23.TLL07.ZONEAS.EU SN-69-41.TLL07.ZONEAS.EU SN-69-42.TLL07.ZONEAS.EU SN-69-43.TLL07.ZONEAS.EU SN-69-44.TLL07.ZONEAS.EU SN-69-46.TLL07.ZONEAS.EU SN-69-47.TLL07.ZONEAS.EU SN-69-48.TLL07.ZONEAS.EU SN-69-49.TLL07.ZONEAS.EU SN-69-51.TLL07.ZONEAS.EU SN-69-52.TLL07.ZONEAS.EU SN-69-53.TLL07.ZONEAS.EU Changelog for the changes in the ZoneOS version can be seen at https://github.com/zone-eu/zoneos-changelog/blob/master/CHANGELOG-2021.md